Privacy Policy

We may collect:

• Personal details: Name, contact information, and profile details.
• Usage data: Information about app interactions, such as:
  • Tickets (e.g., service requests and session logs).
  • Device information (e.g., device type, operating system, and app version).
  • Recharges and payment transaction history.

• Improve the interpreting services.
• Enhance app functionality and performance.
• Communicate updates, offers, or promotions relevant to our services.

We do not record or store videos of the online interpreting sessions. However, the videos may be temporarily recorded during the session for service functionality and are automatically deleted thereafter.

Be aware that the opposing party (anyone on the other side of the call) may have the ability to record the conversations, for which CallSign holds no liability.

Additionally, our ISL interpreters are fully committed to maintaining confidentiality and adhere to a strict non-disclosure MOU issued by India Signing Hands Private Limited.

We may also share your data with authorities to comply with legal requirements or address legal matters.

We implement robust security measures to safeguard your data from unauthorized access or misuse.

Data is retained only as long as necessary to provide our services or comply with legal requirements.

The app may contain links to external websites or services. We are not responsible for their privacy practices or content.

This Privacy Policy may be updated periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Continued use of the app signifies acceptance of any updated policy.

If you have any questions or concerns about this Privacy Policy, contact our Human Resource department at hrd@indiasigninghands.com